Shipping & Returns

📦 Shipping, Returns & Exchanges

We want every order to arrive on time and exceed your expectations. Please review our shipping, return, and exchange policies below to ensure a smooth shopping experience.

🚚 Shipping Information

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once shipped, you’ll receive a confirmation email with tracking details.

Shipping Within Canada

• Standard Shipping (3–7 business days): $5.00
• Express Shipping (1–3 business days): $12.00
• FREE Shipping on orders over $100 CAD

International Shipping

We ship to select countries including the U.S., UK, and Australia.

• Standard International (7–21 business days): Rates calculated at checkout
• Duties & Taxes: Customer is responsible for any applicable customs fees

Tracking Your Order

A tracking link will be emailed once your package is shipped. You can track your order via the carrier’s website.

🔄 Returns & Exchanges

We want you to be completely happy with your purchase. If something isn’t right, we accept returns and exchanges within 7 days of delivery.

Eligibility

Items must be:

• Unused, unworn, and unwashed
• In original packaging with all tags attached
• Accompanied by proof of purchase

Non-Returnable Items

• Clearance or final sale items
• Personalized or custom-made products
• Items showing signs of wear or damage after delivery

How to Return or Exchange

1. Contact us at returns@[yourstore].com within 7 days of receiving your order.
2. Provide your order number, the item(s) in question, and your reason.
3. We’ll respond with return instructions and a return shipping address.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service.

For exchanges, we cover the cost of shipping the replacement item.

Refunds

Once we receive and inspect your return:

• Approved refunds will be processed within 5–7 business days
• Shipping fees are non-refundable

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, please email us within 48 hours with a photo and your order number. We’ll fix it immediately—at no cost to you.

❓ Need Help?

Our support team is here for you.

📧 Email us anytime: Rainakbazarcanada@gmail.com